Room was spacious, modern and clean. Owner was very friendly and helpful.

Could hear footsteps and banging sounds from the floor above us until late at night.

Ai was so so helpful, from responding to my emails to all the help she gave me while there with where to go, which trains to take and her constant smiles and friendliness were amazing!

Good comfy atmosphere, great service very willing to help.

Would have been even better if there was breakfast service as well.

屋上がとてもかわいいし写真映えする点

シャンプー、リンスがあまり良くなかった点

住宿地點很棒

部屋が広かった

部屋の中に2部屋分かれて広いけど、その間の戸が襖なしの戸で小さい子が簡単に開け閉め出来て 手を挟みそうで怖かった。

The hospitality

This hotel was very clean and the facilities well maintained (and aesthetically pleasing!) I really appreciated the extra space, the bonus tatami mat area and futons made it very easy to travel with a child and have a sleep space for them. Access to kitchen supplies also allows for some cost savings if you want to prep your own food (plus cafes don't open very early in Japan!) It is very clear the owner takes great pride in their space and guests. We found everyone friendly and helpful. We also did laundry, which was very nice and helpful. The location is very convenient to kyoto station (not walking to sightseeing, but given how we came in and left and that we wanted to sightsee in different neighborhoods, being close to the station was great for us).

It does feel a bit like a family friendly/adult friendly hostel, which is totally fine given the cost savings in comparison to other hotels in Kyoto. I don't mean that it was loud or party atmosphere at all, just that I didn't realize there wasn't any service to rooms during your stay and some things felt catered to a more basic, cost savings set up. The front desk hours felt somewhat limited and we actually rarely saw others in the hotel (staff or other guests). We also maybe should have clarified this at booking or when we checked in but our room was the king room and the only one that is on the main floor. This was a really big negative for us. Being on the ground floor always feels a bit uncomfortable, and one of the windows opened to the street with no privacy screen other than the blackout blind. I don't feel comfortable opening a window that opens to a street like that but also really dislike having no natural light in a room during the day and unfortunately that was the situation. Blurring the windows or having a privacy screen that allows light in would very much be helpful. Also, I'm not sure if it was stated on the booking that it was ground floor, but if I had known we definitely would have chosen a different room. Because we got in around 8pm and the staff shortly left and weren't there in the morning when we left for the day (about 8:30 am), it didn't seem worth trying to figure out how to move rooms but it was definitely a damper on our stay.