Location was great wished the pool could have been heated.

La casa bien , solo el fregadero tenia muy mal olor y piscina un poco sucia . Lo demas bien .

I wouldn't recommend if you are looking for a nice place away from home, old and basic, but cleaning company did their job. - As advertised, it seemed just perfect for our family and the location was centralized to everything we had planned during our stay. so location was great. - The property itself was clean but very dated with regards to its bath and kitchen finishes, furniture and decor. The window vertical blinds in several rooms are missing pieces so we had to place towels over windows for complete privacy! The exhaust fan in master bath did not work, the hall bath tub drained so slow that it left you standing in water several inches deep! There was a strange issue with the Vacasa checkin process, for some reason the rental agreement (that I had to request because the link provide by email was not working) that email was sent to me the day prior to us arriving, I emailed back signed and scanned agreement as required that same day. As of 2:00pm the day of checkin I still had not received my instructions on how to gain access to the property that was supposed to be ready for us at 4:00! I spent 45 mins of my vacation at Disney World on the phone trying to get that resolved. When I was finally provided the access code email as a result of MY call, it said the pool heater was not on unless requested 24 hours in advance (for an up charge) so we did not get this information in time to actually use the pool during our stay! The private pool is why we chose the house over a standard 2 bedroom hotel suite.

I wouldn't recommend if you are looking for a
nice place away from home, old and basic, but
cleaning company did their job.
- As advertised, it seemed just perfect for our family
and the location was centralized to everything we had planned during our stay. so location was great.
- The property itself was clean but very dated with
regards to its bath and kitchen finishes, furniture and
decor. The window vertical blinds in several rooms are missing pieces so we had to place towels over windows for complete privacy! The exhaust fan in master bath did not work, the hall bath tub drained so slow that it left you standing in water several inches deep! There was a strange issue with the Vacasa checkin process, for some reason the rental agreement (that I had to request because the link provide by email was not working) that email was sent to me the day prior to us arriving, I emailed back signed and scanned agreement as required that same day. As of 2:00pm the day of checkin I still had
not received my instructions on how to gain access to the property that was supposed to be ready for us at 4:00! I spent 45 mins of my vacation at Disney World on the phone trying to get that resolved. When I was finally provided the access code email as a result of MY call, it said the pool heater was not on unless requested 24 hours in advance (for an up charge) so we did not get this information in time to actually use the pool during our stay! The private pool is why we chose the house over a standard 2 bedroom hotel suite.

We had a great time staying there for two weeks! The kitchen is fully equipped and we really enjoyed the outdoor grill and the pool (we requested pool heating in advance). First time using Vacasa and had no complaints, we called to request a new propane tank for the grill and that was promptly tended to.

We had a great time staying there for two weeks! The kitchen is fully equipped and we really enjoyed the outdoor grill and the pool (we requested pool heating in advance). First time using Vacasa and had no complaints, we called to request a new propane tank for the grill and that was promptly tended to.

We had a great time staying there for two weeks! The kitchen is fully equipped and we really enjoyed the outdoor grill and the pool (we requested pool heating in advance). First time using Vacasa and had no complaints, we called to request a new propane tank for the grill and that was promptly tended to.

The home was conveniently located to Dis at and Universal. We rented this property with hopes of enjoying the heated pool. We prepaid for pool heat, but it was never turned on despite two calls to management during our stay. We were refunded for the pool heat. Also the tv in the living room didn’t work for the entirety of our stay

Do NOT pay for the pool heater, and do NOT ignore the other complaints about this house. I waited 14 days after my stay to leave this. I really iwsh someone had returned my messages about the non working pool heater, but all I got was "we will get back to you soon, thank you for your patience". Welp, my patience has run out. 60-65 degree pool water (with outside temps 75-80) during my stay even though I paid for the pool heater. NO refund on that (during the 6 day stay or 14 days later), and NO explanation as to what was going on. If I hadn't installed batteries in the AC thermostat (there were none at check in, so I bought some!) we'd have prolly needed to jump in the freezing pool to cool off. Do yourself a favor right now and LOOK ELSEWHERE, these folks don't give a d*mn about you.

The home was conveniently located to Dis at and Universal. We rented this property with hopes of enjoying the heated pool. We prepaid for pool heat, but it was never turned on despite two calls to management during our stay. We were refunded for the pool heat. Also the tv in the living room didn’t work for the entirety of our stay

Do NOT pay for the pool heater, and do NOT ignore the other complaints about this house. I waited 14 days after my stay to leave this. I really iwsh someone had returned my messages about the non working pool heater, but all I got was "we will get back to you soon, thank you for your patience". Welp, my patience has run out. 60-65 degree pool water (with outside temps 75-80) during my stay even though I paid for the pool heater. NO refund on that (during the 6 day stay or 14 days later), and NO explanation as to what was going on. If I hadn't installed batteries in the AC thermostat (there were none at check in, so I bought some!) we'd have prolly needed to jump in the freezing pool to cool off. Do yourself a favor right now and LOOK ELSEWHERE, these folks don't give a d*mn about you.

Do NOT pay for the pool heater, and do NOT ignore the other complaints about this house. I waited 14 days after my stay to leave this. I really iwsh someone had returned my messages about the non working pool heater, but all I got was "we will get back to you soon, thank you for your patience". Welp, my patience has run out. 60-65 degree pool water (with outside temps 75-80) during my stay even though I paid for the pool heater. NO refund on that (during the 6 day stay or 14 days later), and NO explanation as to what was going on. If I hadn't installed batteries in the AC thermostat (there were none at check in, so I bought some!) we'd have prolly needed to jump in the freezing pool to cool off. Do yourself a favor right now and LOOK ELSEWHERE, these folks don't give a d*mn about you.

I hope my review helps someone else. I booked this property for my family and I to take a quick weekend trip. For starters I pulled up to trash in the drive way. The house smelled of mold. There was water on the kitchen floor. I went to check the rest of the property and found moldy walls, dirty carpets, still pool water that harbored many baby frogs. There was so many things wrong they had to move my family but not before threatening me and blaming me for reporting the issues. Stay away. Trust me.

This Home Was A Perfect For My Family && I. Thank you

I hope my review helps someone else. I booked this property for my family and I to take a quick weekend trip. For starters I pulled up to trash in the drive way. The house smelled of mold. There was water on the kitchen floor. I went to check the rest of the property and found moldy walls, dirty carpets, still pool water that harbored many baby frogs. There was so many things wrong they had to move my family but not before threatening me and blaming me for reporting the issues. Stay away. Trust me.

Had potential We took my 3 siblings to celebrate them graduating from high school! The first disappointment was calling in regards to the UNEXPECTED storm in Florida. We wanted to push our trip to another week but they wouldn’t allow us. After speaking with multiple employees we we’re offered to push back one day… thankfully the storm started to pass through by the time we arrived so we didn’t get as much rain. When you first walk in, the place appears really clean. But you can see where corners were cut within the cleaning process. The kitchen sink seemed to have something clogging it and it gave off an awful smell. The dish washer was completely dirty with food inside and it smelled horrible. We had to clean ourselves. We also had to go to the store for simple cleaning products including dish liquid and soap for the bathrooms and bathroom trash bags although they advertised having these things. There is a kn extremely loud alarm on their back doors leading to the pool. We called that morning to see if it could be turned off when in use and I told I’d receive a call back but never did. I called back late that evening only for them to tell me that they couldn’t do anything about the alarm. So you have to press a button each time you go outside and hurry and close the door back before the alarm cuts back on and each time you’re coming back into the home you have to hurry to press the alarm button again or else it’ll get louder and louder. That was simply annoying. And although they mentioned it was a mandatory alarm, the neighbors next to us did not have that issue at all. We purchased things to utilize the grill only to see that it wasn’t working. It took over an hour of us trying before we were able to get just one of the jets to work. Their grill was also dirty so we had to clean it and also put foil on top just to use it. It’s rusty and old which some of that may be because they don’t have a grill cover like the other homes on that street. Also make note that the iron does not work and just leaks water. And the majority of the outlets in the home don’t work so we had to keep trying different outlets around the home just to charge our phones. There were 5 of us! Again, no simple toiletries in the home so bring your own. None of the games can be played because they’re all missing pieces. We didn’t care but some may. We did call and then sent messages. I was told a manager would call, we stayed 4 days & still waiting for a call…

This Home Was A Perfect For My Family && I. Thank you

Had potential We took my 3 siblings to celebrate them graduating from high school! The first disappointment was calling in regards to the UNEXPECTED storm in Florida. We wanted to push our trip to another week but they wouldn’t allow us. After speaking with multiple employees we we’re offered to push back one day… thankfully the storm started to pass through by the time we arrived so we didn’t get as much rain. When you first walk in, the place appears really clean. But you can see where corners were cut within the cleaning process. The kitchen sink seemed to have something clogging it and it gave off an awful smell. The dish washer was completely dirty with food inside and it smelled horrible. We had to clean ourselves. We also had to go to the store for simple cleaning products including dish liquid and soap for the bathrooms and bathroom trash bags although they advertised having these things. There is a kn extremely loud alarm on their back doors leading to the pool. We called that morning to see if it could be turned off when in use and I told I’d receive a call back but never did. I called back late that evening only for them to tell me that they couldn’t do anything about the alarm. So you have to press a button each time you go outside and hurry and close the door back before the alarm cuts back on and each time you’re coming back into the home you have to hurry to press the alarm button again or else it’ll get louder and louder. That was simply annoying. And although they mentioned it was a mandatory alarm, the neighbors next to us did not have that issue at all. We purchased things to utilize the grill only to see that it wasn’t working. It took over an hour of us trying before we were able to get just one of the jets to work. Their grill was also dirty so we had to clean it and also put foil on top just to use it. It’s rusty and old which some of that may be because they don’t have a grill cover like the other homes on that street. Also make note that the iron does not work and just leaks water. And the majority of the outlets in the home don’t work so we had to keep trying different outlets around the home just to charge our phones. There were 5 of us! Again, no simple toiletries in the home so bring your own. None of the games can be played because they’re all missing pieces. We didn’t care but some may. We did call and then sent messages. I was told a manager would call, we stayed 4 days & still waiting for a call…

The house was nice and the area but the beds were uncomfortable my whole family couldn’t sleep woke up body was sore the beds were like a brick.

The house was nice and the area but the beds were uncomfortable my whole family couldn’t sleep woke up body was sore the beds were like a brick.

The house was great but the pool wasn't cleaned. Was there for four days and couldn't get in pool. So disappointed

The house was great but the pool wasn't cleaned. Was there for four days and couldn't get in pool. So disappointed

The house was a perfect size because it was only for my husband & I but I was really disappointed at how much smaller it was than the pics. The jacuzzi tub was so tiny we didn’t even bother with it, the TV in the living room had parental control locks on everything ( we weren’t given any codes ) the TV in the master room wasn’t even logged into any of the apps. I had to log into my own acct which I thought was horrible since I paid so much I should at least be able to watch tv. The house was super clean which we couldn’t get over the whole stay lol. There was no dishwashing liquid so the dishes we used we were forced to leave. Also the door died on us & we were locked out for about an hour after being out all day. I was sooo frustrated but the maintenance guy was pretty fast & nice. Overall it was a good stay!

The house was a perfect size because it was only for my husband & I but I was really disappointed at how much smaller it was than the pics. The jacuzzi tub was so tiny we didn’t even bother with it, the TV in the living room had parental control locks on everything ( we weren’t given any codes ) the TV in the master room wasn’t even logged into any of the apps. I had to log into my own acct which I thought was horrible since I paid so much I should at least be able to watch tv. The house was super clean which we couldn’t get over the whole stay lol. There was no dishwashing liquid so the dishes we used we were forced to leave. Also the door died on us & we were locked out for about an hour after being out all day. I was sooo frustrated but the maintenance guy was pretty fast & nice. Overall it was a good stay!

This home was advertised as having cable. This home only had the local tv stations, old movies and crime shows. One could not even access the weather channel. The owner was contacted but he didn't update the cable. This home should not be advertised with cable.

This home was advertised as having cable. This home only had free tv which was equivalent to the local news, crime shows, cowboy movies and old shows and not much more. The owner was contacted but he never updated his cable. This home should not be advertised as coming with cable.

We read the previous review, and were hopeful that the outstanding issues had been addressed but it was not the case. We were pleased with Vacasa's response time with safety and privacy problems, but we also needed to purchase a fan to sleep comfortably in the master bedroom due to problems with the ventilation. We left the fan since we couldn't carry it on the plane and hope it helps the next occupants. The home definitely needs the promised deep cleaning. Once all outstanding issues are addressed, it will be a very desirable rental.

The master bedroom was warmer than the rest of the entire house. The air conditioner temp would not lower past 70. Outside temperature was in the low to mid 90's so we had to purchase a fan to sleep comfortably. The blinds in master kept falling off with the air from a boxed fan, so I found myself being woken up at the crack of dawn to fix blinds because the sun was shining brightly in our room. The house itself could have used a very good scrub and we found a used dirty bowl under our bed. Beds were not comfortable but the linens were VERY VERY clean.The pool was fabulous but the house itself could us a good cleaning.

We have stayed in a few rental homes when vacationing in Florida. We love the space, having our own pool and it really feels like home from home. We really couldn’t fault the place. Thankyou for providing a great service and making our holiday such a good one.