The room was great as was the breakfast. All the employees I interacted with were very nice and helpful. We were only able to stay one night as I am a caregiver for a family member with Alzheimer's and this was a needed break. Wish we could have stayed longer.

The only thing was only able to stay one night

Location

I was unaware of the parking charge

The location was great and the staff are outstanding at this hotel. It looks new and is tastefully decorated.

The bed could have been softer. It was okay but I have slept in better.

Almost everything

I think it's misleading to show people the balconies in the pictures and after you book, it tells you that all rooms does not have one and wouldn't you know the room that we had did not. Also 21.00 dollars and some change a day for parking is ridiculous.

Very comfortable. I will not lie when I review something. I like to sleep comfortably and feel safe when I go on vacation. This place was both. I 100% recommended. The beach was also wonderful .

Great view from room and great staff. Easy access to beach and local shops and attractions!!

Great location! The hotel is super clean and the breakfast was really nice.

Parking fee was not included in the price. We had to pay an extra $20 a day for parking and the drinks at the bar were overly priced!

Location. Lobby looks nice and may be the only thing maintained here.

The property isn't maintained very well. Badly damaged furniture. Holes in the wall. Mildew caulk. Caulk that looks like a 2 year old applied it. Plastic shower that looks like it belongs in a trailer. Carpet everywhere. Carpet in a hotel in 2023 very dated and disgusting. Hallways look like they're never vacuumed. HUGE cockroaches everywhere (which implies lack of pest control). If they cared about pest control, roaches would be smaller and infrequent. If this wasn't on the beach, it would be a $75 a night hotel, that even I wouldn't stay in.

Location

Parking was a little odd getting in and out but we managed. It worked out

Lobby was nice , front desk very helpful, breakfast definitely amazing… the room was nice and big enough for 2 adults and 3 kids … short 1 mile walk from pier park

Well when i booked , i though this place had a big refrigerator and stove like the other places do but there was only a tiny mini micro fridge that barely worked and barely anything fit in there. This place needs stoves too .. i always bring food and it went bad .. i admit is my fault for not checking if they have a kitchen but for the price they charge they should … since booking at other places that do is about the same …. Also i wanted to wash clothes and on floor 6 and 9 both washers had mold around the ring … seem like they need to be disinfected and wiped at least once a day … the mold on the laundry room on floor 9 was definitely bad … we all know washer machines are required to be set on self cleaning every month with special cleaners for washers , these ones that are commercial washers require more maintenance… This is all i disliked at my stay here

Location

Cleanliness and structure. Breakfast very simple. 5 out of 10.

The Room was Dirty! The Tv didn’t Work! The refrigerator didn’t close properly! Ruined my food! All in all I spent my hard earned money and feel terrible!

Tony did a great job handling things during the tornado and waterspout scare

The price gouging for parking. We are already paying for the room, you really need another 20 bucks?

Location was excellent. View was amazing. Convenient to garage parking was very helpful. The breakfasts we had each morning was delicious. The staff at this hotel were so considerate and very professional. We highly recommend this hotel.

Can't think of anything.

The room was comfortable and quiet. The view was beautiful. The location and access to the beach was great. The staff was helpful and friendly. it was also very clean.

location, pool, 2nd maintenance guy we dealt with was excellent.

have been told 2x now by front desk we would get a call yesterday and today from manager tony with some sort of comp/solution and still have yet to. carpet was soaked in our room last day and a half because of AC issues (not to mention the loud noises coming from it) and the only replacement room they could offer us was street facing (no thank you-we paid for ocean view) so we just stayed where we were and dealt with maintenance in and out/loud fan/soaked floors. I feel like we should’ve atleast been offered a discount. someone did comp our parking so that was nice….and the evening shift maintenance guy was excellent and kind. still waiting on that phone call from manager tony we never received.

Everything

The walls and tub could be cleaned a little better

This was outstanding. The staff were so helpful and kind. Beautiful ceiling to floor windows in the breakfast, lobby and bar area. I can't wait to stay here again! Be sure to get a room beach side with a balcony. You won't regret it

Nothing to complain about, but I would love to have a Keurig in the room in order to have early morning coffee on the balcony

It Was Clean, The Bed Was Comfortable, The Balcony View Was AMAZING, Pools Clean, Exceptional Staff, It Was Just Overall Great.

nice location right on the beach and good breakfast

Wi-Fi was slow

The breakfast was awesome.

The bar prices were too high and the bartender did not bill the drinks accurately. We had to call back and speak to the manager to get it corrected, which was an ordeal in itself. The manager would not return our calls despite 5 requests.

Location was great. Amazing views from the balcony. Easy avcess to parking.

Cleanliness needs some work. Hallways carpets were dirty. In bathroom in my suite, the shower floor was "repaired" and there was white paint all over the bathroom floor like someone just threw paint everywhere. Not sure who inspects the maintenance work, but someone should definitely follow-up because that room was unacceptable.

The food was delicious 🤤

The only thing that was good was the view.

1. We were checked into a dirty, possibly occupied room. No apology was given, and then we were given a lesser quality room. 2. The room was not clean, mold on the shower head, floor, and the bathroom walls were dirty. 3. The bed felt 20 years old. 4. For the price the comfort was very disappointing.