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Excellent central location in the heart of very beautiful Delft (extremely close to where I used to live and right next door to friends who still live there and who I stayed with one night). Proper traditional hotel feel. I like keys and light switches rather than electronic cards, and being able to open windows. Quirky and attractive decor. Great staff, who are very efficient and attentive, delicious breakfasts.

Perhaps have a paper backup because when I arrived the computer was playing up so they couldn't tell me which was my room.

Everything went above and beyond my expectations. I booked purely because it was a very good price. It was literally heaven on earth

Nothing

It was perfectly situated in the centre, and together in the family room

Nothing

Breakfast options were limited but what food there was available was fine. All staff very pleasant and efficient. Location was superb

The room size was just about ok but wardrobe space was small, no coffee or tea making facilities and not even a bottle of water. Most bizarre were the beds which were hospital beds complete with a controller to raise and lower both the head and foot end of the beds