Heeton Concept Hotel Pattaya by Compass Hospitality

Staff very good, helpful.

Leaving :)

I like everything about this hotel location staff and the pool

There’s nothing I don’t like

The staff are very nice and the door staff are very friendly. I booked a twin room and the beds were too firm compared to the double beds so I asked for an extra topper and they came provided us with extra toppers that helped. The pool space is very spacious and nice to go to sit by.

The security guard tried squeezing my car over from the disabled spot which is clearly made to fit only 1 car so the doors are able to open wide enough on both sides. He tried suggesting to get 2 cars in the 1 disabled parking spot which is besides the point of having a disabled car space. I explained I wouldn’t be able to open the door wide enough to let the disabled passenger in. His suggestion was to drive out of the space to let the passengers in. I said then I might as well park in any of the other available parking spaces. Never had any issues with any other security guards over the many times I’ve stayed here. So maybe he was new but his attitude wasn’t great. Apart from that the rest of the stay and the other staff is a 10/10

Location

Not very clean