第一ホテル東京

清潔

価格

Location and cleanliness

Long waits for elevators and worn carpeting

The hotel is okay, but nothing more than that.

First of all, there are no power outlets for charging phones next to the bed on either side, which is inconvenient. The breakfast is boring and doesn't change all week; when I made a casual request, I was told "we don't do that," among other things. There is no variety—they don't even have tea bags.

Location was good, the Hotel was nice and the High Tea was lovely.

The checkin process was the worst I’ve experienced. We waited well over 1 hour waiting in line to checkin, it was very slow and made worse by not starting processing guests until it was exactly 3pm. This delay caused frustration to many guests, even if the rooms weren’t ready they could’ve processed many and let guests collect their keys and just come back later. For this reason I would not recommend this Hotel.