B&B HOTEL Dortmund-West

My friend an I stayed for 5 nights. The room was comfortable and clean and adequately equipped. The bathroom was very spacious and clean. There was more than enough parking.

The lady at the reception was very friendly she even helped us changing the room.

You have to ask for your room to be cleaned and we didn’t know so our room was not cleaned for the whole weekend cause we were always coming back very late.

Lot of parking, easy to reach, very close to gaz station, supermarket and restaurants.

We had two rooms. The top floor was lovely and quiet, ground floor was noisier in the morning. It was close to the motorway, so handy for an overnight stop. The staff were friendly. Rooms clean and comfy.

Lack of any communication from the hotel to confirm our late arrival. There were lots of signs to say " your car will be towed if you don't pay for parking". We paid for parking via the machine at check in, but there was no way to input the registration number. No way to get a parking permit after hours.Leading to a stressful night's sleep only to be told in the morning that it is ok. A simple receipt from the machine would work.. what is the point of having an out of hours check in system that doesn't support parking? Also expensive for a family of 4 as no family rooms available at that time, not sure if they have them.