オペラ

Friendly, helpful and accommodating - Marco and Teresa were brilliant

Very friendly, very clean, and Marco was an exceptional host.

Only small issue with hot water supply when showering, temperature of water varied.

We really enjoyed our stay at Opera B&B in Palermo even if it was jyst for one night.. The location is fantastic. It is near the centre, with plenty of lovely restaurants right outside the building and easy access to the bus station, making it very convenient for getting around. The owner was such a genuinely kind, friendly and helpful person. He gave us all the information we needed and went above and beyond to make sure we were comfortable. As we had to leave before breakfast time, he even prepared breakfast for us to take with us. Such a lovely gesture, and one we really appreciated! Our room was clean, tidy and modern, and absolutely perfect for a one-night stay. Everything we needed was there, and we felt very comfortable. For the location, hospitality and quality of the room, we thought it was excellent value for money. We would happily stay here again when visiting Palermo.

Wish we stayed linger in Palermo to explore. 😃

Location was good. Bedroom cramped but facilities OK. Main problem was the owner who lost his temper with a couple in my group. They left and rebooked elsewhere. He relet their room but has refused a refund which is dishonest

Behaviour of the owner