西鉄イン高知はりまや橋

The service provided by the staff was excellent always wanting to cater to our every question or concern regarding places to visit and bow to get to where we want to go. The location was great since it was adjacent to two covered malls and close to Kochi Castle, the Sunday Market and Hirome's Market. Also being along the main street and intersection we could easily get back to the JR station or make it out to Ryoma's Museum at Katsurahama. The beloved tram is also right out front on the two crossing streets on which the hotel sits.

One thing we had to adjust to was that this hotel seems to be a popular hotel for tour groups. This said you should not go down for early breakfast as the buffet breakfast would be crowded affecting the ambiance of the place quite a bit from a quiet breakfast to one that is rushed and noisy. It's not every day but it happened once during our 3-day stay there. We suggest going down after 8 am to miss the rush of the tour groups. Also, we would suggest that the management upgrade the layout and furniture of the buffet breakfast. Currently, although the selection of food is actually very good, the overall presentation/ambiance of the breakfast buffet feels like a school cafeteria. This would really help the hotel get a higher rating if more attention was paid to the interior design and furnishing and utensils of the buffet breakfast. Otherwise, the hotel would have an overall excellent rating.

スタッフの方の対応が丁寧でした。 はりまや橋から近かったので、移動が便利でした。 お料理がおいしかった。

下の階だったので、景色は楽しめなかった。

Great location! Very nice staff (but, most of them can’t understand English.I needed to use the Google translator).

I dropped a coin.. So I looked under the bed… very dusty and other things there… I stopped looking for it… If the hotel have used an i-Robot, it would have no issue…

It was fine for a ‘standard’ type hotel. Small room but a good location. Good spread for Breakfast

It was the first hotel in Japan we stayed in after 6 weeks travel where the staff seemed ambivalent- no real friendly greeting and the reception area smelled of cigarette smoke.