Mercure Krakow Fabryczna City

Great location and large rooms

A bit noisy so can’t sleep with windows open

Nice rooms , Quiet, pleasant front desk staff

The spa and gym was open for general public use. I booked for the quiet spa experience but I had children running around . Mums changing their kids in the male dressing . Chaos! The swimming pool was a general purpose public recreation area. Should not have bothered with the breakfast option loud music in an open plan loud area . I don’t mind serve yourself but the 4 breakfasts I had the scrambled eggs were a mushy not hot and unappetising Just offer an egg station! Next time I won’t bother

Room was clean and modern. Breakfast was really good. Facilities were excellent. Not far from centre.

Everything was great.

Breakfast was really excellent, bedding and overall experience in the hotel was good

I didnt like the fact that Google maps couldnt find an exact route, I was circling with my car to the underground garages, but there was no sign that I can place my car there as a hotel guest. Then I got to the hotel specially for the swimming pool with my 3 kids, but most of the pool was reserved and they didnt mention the fact at the time of the booking, nor even after, except saunas that were out of order due to building works. Then the signs on upper floors didnt show with arrows where to go and we got lost in one part and to walk back in our swimsuit and our flipflops to get to the pool.