Excellent location in the main square of Krakow, a clean and comfortable apartment, and comfortable beds.

The staff were unhelpful and slow to respond to requests. There were only two towels for our four-night stay, and we had to look for extra pillows ourselves. We also felt uncomfortable and unsafe when my friend had difficulty entering the building due to a homeless person near the entrance.

Location

Pillows were poor

The property was about 50 metres to the Main Square of the Old Town. There were plenty of shops, restaurants and cafes close by.

You have to walk through the seating area of a cafe/bar to get to the stairs that lead up to the room. The toilet wasn’t flushed and there were spiders in the bathroom. It was noisy at night time due to the bar downstairs. The coffee maker was broken. The iron and ironing board were very small and useful. Couldn’t open the window as people were walking past and could look inside. The gate to enter the complex after hours was almost impossible to open without brute strength.

The property was in an excellent location.

The facilities said in the description washing machine but there wasn’t one . The internet was poor . The coffee machine didn’t work properly. Simple machine too we have used them lots of times before. So had to nip out for coffees.