Excellent food and services. Looking forward to my next stay
4 / 10
Lovely hotel, and the staff were lovely and helpful. The whole place was very clean and tidy with plenty of amenities. The private Onsen was easy to book but at night there is a lot of bugs! I wish the breakfast had been warm as food such as the eggs and bacon were room temperature and not kept hot. Also the river view was obstructed by trees. Other than this I had a lovely stay.
3 / 10
Dated hotel but the room was beautiful and spotless. The staff were nice but we were SO disappointed at check out when we asked them to store our bags for a few hours and they said no, as it was maintenance day. Having spent over £400 on 2 night’s accommodation, I was really upset my this. It’s an enormous hotel with so much space to have stored our luggage. It really spoiled our last day in Japan
3 / 10
we had a traditional Japanese room, if you are over 5‘ 9” watch out as you will be banging your head into everything. The hotel is fine, nothing special.
From the moment we arrived we were greeted warmly by the multilingual staff and the calming ambiance of relaxing music and natural views from the large library windows. The staff was helpful I holding our bags and calling a taxi for us to take us to our afternoon site seeing before our check in. Thoughtful amenities such as coffee, tea, and popcicles were offered in the lobby at no extra charge. The private onsen was a perfect option for us a couple so that we were able to enjoy the onsen together. The onsen itself was a fully covered outdoor wooden tub over looking the river and mountain side.
The room was ample and beautifully decorated in a comfortable mixture of Japanese traditional and western furniture. Our room had a seating area with a view of the river, and the Yukatas and house shoes were provided.
We opted for the Kaizeki dinner and breakfast, and both meals were excellent, offering a wonderful sample of local food. If you are a westerner with a less adventurous pallet, I would suggest skipping the dinner option and finding a restaurant in town. Breakfast had plenty of good options for most guests.
Overall, we had an excellent experience.
10 / 10最高·2026年5月
Wonderful stay in a perfect location. The food exceeded expectations, and everything was convenient and comfortable. Highly recommended.
10 / 10最高·2026年5月
Loved the onsen and location
5 / 10·2026年8月
Excellent food and services. Looking forward to my next stay
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include towels, slippers, table tennis, and an electric kettle.
"From the moment we arrived we were greeted warmly by the multilingual staff and the calming ambiance of relaxing music and natural views from the large library windows. The staff was helpful I holding..."
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include towels, slippers, table tennis, and an electric kettle.
アメニティ
空調
禁煙
テレビ
バスルーム
冷蔵庫
バー
WiFi/インターネット
ケトル
無料のバスアメニティ
タオル
金庫
ヘアドライヤー
日本、神奈川県足柄下郡箱根町の地図
評価とレビュー
8.4 / 10
素晴らしい(561評価)
10 / 10最高·2026年6月
From the moment we arrived we were greeted warmly by the multilingual staff and the calming ambiance of relaxing music and natural views from the large library windows. The staff was helpful I holding our bags and calling a taxi for us to take us to our afternoon site seeing before our check in. Thoughtful amenities such as coffee, tea, and popcicles were offered in the lobby at no extra charge. The private onsen was a perfect option for us a couple so that we were able to enjoy the onsen together. The onsen itself was a fully covered outdoor wooden tub over looking the river and mountain side.
The room was ample and beautifully decorated in a comfortable mixture of Japanese traditional and western furniture. Our room had a seating area with a view of the river, and the Yukatas and house shoes were provided.
We opted for the Kaizeki dinner and breakfast, and both meals were excellent, offering a wonderful sample of local food. If you are a westerner with a less adventurous pallet, I would suggest skipping the dinner option and finding a restaurant in town. Breakfast had plenty of good options for most guests.
Overall, we had an excellent experience.
10 / 10最高·2026年5月
Wonderful stay in a perfect location. The food exceeded expectations, and everything was convenient and comfortable. Highly recommended.
10 / 10最高·2026年5月
Loved the onsen and location
5 / 10·2026年8月
Excellent food and services. Looking forward to my next stay
¥¥¥¥
ゲストからの評価が高い
8.4素晴らしい
(561評価)
"From the moment we arrived we were greeted warmly by the multilingual staff and the calming ambiance of relaxing music and natural views from the large library windows. The staff was helpful I holding..."
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include towels, slippers, table tennis, and an electric kettle.