Overall, our stay at Novella House was okay, but there were a few things that kept it from being a better experience.
The biggest issue was the mosquitoes in the room. We stayed for three nights, and both my wife and I ended up covered in mosquito bites. We never opened the window during our stay, and although I managed to kill quite a few mosquitoes, it didn’t seem to make much of a difference. We’re from Southern California, so we understand that mosquitoes can be especially bad this time of year, but the sheer number of them inside the room was surprising.
The air conditioning also didn’t seem to work very well. It mostly felt like the fan was running without actually cooling the room. On the positive side, the room itself was pretty clean, and we didn’t have any real complaints in that regard.
The mattress wasn’t particularly comfortable either, although I’d consider that a fairly minor complaint compared with everything else.
Overall, the stay was fine and there weren’t any major issues, but I expected a little more for the price. If I were visiting Florence again, I would probably choose to stay somewhere else in the same price range.
5 / 10
The Novella House is my place to stay in Florence. Always a warm welcome and the rooms are very comfortable, with a grand Florentine flair. Thank you!
1 / 10
Staff were helpful and kind. However, after the first night we noticed a few bites on ourselves and thought they might be mosquito bites. We ended up with many more bites showing up later, after our second and final night’ s stay. While it’s on us not to have thoroughly checked the mattress/linens, we can recognize the telltale signs of bedbug bites in lines/groupings. I know that unfortunately, this could happen anywhere, but I think it’s important to report this.
10 / 10
Very well located and larger than average and comfortable room.
Very well located and larger than average and comfortable room.
10 / 10最高·2026年6月
The hotel is a small collection of rooms in an older building. But the room was large and clean, the air conditioning worked, and the bathroom was updated. The staff was very helpful. The hotel is small with no breakfast, but they provided orange juice in the refrigerator every day and some packaged rolls/crackers. Well located near the train station and reasonably walkable to the important places in Florence. We enjoyed our stay.
10 / 10最高·2026年6月
More than a hotel room - this was an entire one-bedroom apartment, with living room and kitchen (including refrigerator/freezer and clothes washer). Great location, walked to everything. Great restaurants nearby and lots of tourist-focused destinations nearby as well. We'll be back!
5 / 10·2026年9月
The Novella House is my place to stay in Florence. Always a warm welcome and the rooms are very comfortable, with a grand Florentine flair. Thank you!
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as free WiFi and an LED TV. Other amenities include Frette Italian sheets, premium bedding, towels, and an electric kettle.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as free WiFi and an LED TV. Other amenities include Frette Italian sheets, premium bedding, towels, and an electric kettle.
アメニティ
空調
禁煙
テレビ
コーヒー/紅茶メーカー
冷蔵庫
WiFi/インターネット
ペット不可
ケトル
アイロン設備
無料のバスアメニティ
タオル
リネン
金庫
ヘアドライヤー
イタリア フィレンツェの地図
評価とレビュー
9 / 10
最高(358評価)
10 / 10最高·2026年7月
Very well located and larger than average and comfortable room.
10 / 10最高·2026年6月
The hotel is a small collection of rooms in an older building. But the room was large and clean, the air conditioning worked, and the bathroom was updated. The staff was very helpful. The hotel is small with no breakfast, but they provided orange juice in the refrigerator every day and some packaged rolls/crackers. Well located near the train station and reasonably walkable to the important places in Florence. We enjoyed our stay.
10 / 10最高·2026年6月
More than a hotel room - this was an entire one-bedroom apartment, with living room and kitchen (including refrigerator/freezer and clothes washer). Great location, walked to everything. Great restaurants nearby and lots of tourist-focused destinations nearby as well. We'll be back!
5 / 10·2026年9月
The Novella House is my place to stay in Florence. Always a warm welcome and the rooms are very comfortable, with a grand Florentine flair. Thank you!
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ゲストからの評価が高い
9最高
(358評価)
"Very well located and larger than average and comfortable room."
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as free WiFi and an LED TV. Other amenities include Frette Italian sheets, premium bedding, towels, and an electric kettle.