Budget Flats Antwerpen

A great location, idea if you just want a place to rest with no "services" and a small kitchen so you can do your own thing. My flat on the 5th floor was comfortable and with all of the facilities promised. The main room had been refurbished but the bathroom and shower had not. They were clean and functional...... I'm had a lot worse in more expensive hotels. I was attending an exhibition so only needed somewhere to sleep and with secure parking (extra). I know Antwerp well and wanted a location that was easy to get to/from and easy to walk to the main areas for restaurants etc. This is idea for all of that. HOWEVER, when I went to collect the key I was greeted my the most miserable person that I have ever come across in "customer service" anywhere in the world. He was even worse when I could not get access on the Wi-Fi and was not interested in helping. So, don't expect any service if he is on duty!! HOWEVER, there was a lady on duty in the office one evening and she was helpful. As is usual in Belgium, they all speak pretty good English, my issue was not a language one... it was attitude.

A great location, idea if you just want a place to rest with no "services" and a small kitchen so you can do your own thing. My flat on the 5th floor was comfortable and with all of the facilities promised. The main room had been refurbished but the bathroom and shower had not. They were clean and functional...... I'm had a lot worse in more expensive hotels. I was attending an exhibition so only needed somewhere to sleep and with secure parking (extra). I know Antwerp well and wanted a location that was easy to get to/from and easy to walk to the main areas for restaurants etc. This is idea for all of that. HOWEVER, when I went to collect the key I was greeted my the most miserable person that I have ever come across in "customer service" anywhere in the world. He was even worse when I could not get access on the Wi-Fi and was not interested in helping. So, don't expect any service if he is on duty!! HOWEVER, there was a lady on duty in the office one evening and she was helpful. As is usual in Belgium, they all speak pretty good English, my issue was not a language one... it was attitude.

We were a party of 7 and rented three rooms. My room had sticky rings on the nightstand from a glass. My niece’s room had a hole in the wall of her bathroom. My son’s room had a bathroom that smelled bad all the time. The beds were comfy. The rooms are large. The elevator is antiquated but works. The parking garage is something of a horror show. But, it was fairly conveniently located to the older and more interesting sections of the city. I don’t think I’d recommend it, but in a pinch it will do. Has the potential for lots of improvement.