The space, the design, facilities, location, dinner plan, responsive and helpful host. Everything was perfect.

Was perfect

This was an amazing spot in an authentic Japanese home. The host was very helpful during our stay and flexible with our check in and departure. The mattresses were the most comfortable during my time in Japan. It was great to have a place that felt more like a home and less like a hotel on our 2 week trip(laundry, food, etc). Access to transportation was pretty easy. Make sure to plan a visit to the Shrines up the road and follow the trail to the other Shrines and ultimately the old Geisha area.

I liked everything. If I had to be really picky, the ceilings are low and we are a tall family so we had to watch it, but totally worth it. Also, just know you will need to talk up/down a little hill for public transportation; mid day it is very difficult for a taxi to get to the property.

・広々とした空間 ・天然温泉あり ・お金持ちの気分が味わえる

特になし

施設全般。温泉はもちろんのこと、寝室や台所も清潔で全てが揃っていました。周りもホテルがあるくらいで静かで快適な旅行になりました！

施設に関しては何の不満もありませんが、チェックインや事前登録等が絶妙にめんどくさい。今の時代仕方ないのかもしれませんが、着いてすぐ部屋を見たりのんびりしたいところでチェックインのタブレット登録や動画撮影はめんどくさかった。あと、ホテル側は何も悪くないのですが、東京方面から車で来るとなるとどうしても箱根湯本駅を通る必要があり、行き帰り共にめちゃくちゃ混む。