Very bad experience at several levels, let's start with the check-in: first, you are supposed to received check in info by mail, which I didn't get, so no follow up on the rentals and stress of not being able to check in the flat. Secondly, the check-in procedure requires that you pay a depositum by bank transfer (not credit card): who asks for depositum for that kind of rentals? not the well-known rental platforms, this is very cumbersome. Then, the depositum is only reimbursed after 10-15 days: why so long time after the rental? do you risk paying for damages made by others? Eveyrthing is made unnecessarily complicated: a long form you have to fill for check-in and have to sign to a long list of T&Cs, but you don't have any possibility to not agree to them, because you have already paid for the stay!! This is legally very doubtful! For getting the keys you need to watch a video to show where they are hidden, in a neighboring street! (imagine arriving late with no battery in your phone...). And finally, the reimbursement of the depositum was not total, as in addition to the agreed taxes and fees, they charged another non-invoiced fee that was not mentioned about at the time of booking!
1 / 10
Very bad experience at several levels, let's start with the check-in: first, you are supposed to received check in info by mail, which I didn't get, so no follow up on the rentals and stress of not being able to check in the flat. Secondly, the check-in procedure requires that you pay a depositum by bank transfer (not credit card): who asks for depositum for that kind of rentals? not the well-known rental platforms, this is very cumbersome. Then, the depositum is only reimbursed after 10-15 days: why so long time after the rental? do you risk paying for damages made by others? Eveyrthing is made unnecessarily complicated: a long form you have to fill for check-in and have to sign to a long list of T&Cs, but you don't have any possibility to not agree to them, because you have already paid for the stay!! This is legally very doubtful! For getting the keys you need to watch a video to show where they are hidden, in a neighboring street! (imagine arriving late with no battery in your phone...). And finally, the reimbursement of the depositum was not total, as in addition to the agreed taxes and fees, they charged another non-invoiced fee that was not mentioned about at the time of booking! There seems to be no link between the hotels.com and the rental society behind, very odd. Obviously the Hotels.com site/app for handling that type of rentals is not adapted at all. For normal hotels OK, but for other forms of rentals, stick to other known platforms.
Located in Brussels, this 1-bedroom apartment lets you experience it all. Fans of nature and the outdoors will love being 6 minutes by foot from Mont des Arts and 10 minutes from Brussels Park. You're conveniently located within a 5-minute walk of La Grand Place and Brussels City Hall. Check out other neighborhoods and see more of Brussels by hopping on a metro at either De Brouckere Station, a short 6-minute walk away, or Bourse-Beurs Station, 6 minutes away.
アメニティ
禁煙
WiFi/インターネット
洗濯機
ペット不可
家族向け
よくあるご質問
このアパートメントには駐車場は含まれていますか？
Studio in center of Brusselsでは、駐車場は利用可能なアメニティとして指定されていません。駐車場についての詳細は、施設にお問い合わせください。
Located in Brussels, this 1-bedroom apartment lets you experience it all. Fans of nature and the outdoors will love being 6 minutes by foot from Mont des Arts and 10 minutes from Brussels Park. You're conveniently located within a 5-minute walk of La Grand Place and Brussels City Hall. Check out other neighborhoods and see more of Brussels by hopping on a metro at either De Brouckere Station, a short 6-minute walk away, or Bourse-Beurs Station, 6 minutes away.
Located in Brussels, this 1-bedroom apartment lets you experience it all. Fans of nature and the outdoors will love being 6 minutes by foot from Mont des Arts and 10 minutes from Brussels Park. You're conveniently located within a 5-minute walk of La Grand Place and Brussels City Hall. Check out other neighborhoods and see more of Brussels by hopping on a metro at either De Brouckere Station, a short 6-minute walk away, or Bourse-Beurs Station, 6 minutes away.
アメニティ
禁煙
WiFi/インターネット
洗濯機
ペット不可
家族向け
よくあるご質問
このアパートメントには駐車場は含まれていますか？
Studio in center of Brusselsでは、駐車場は利用可能なアメニティとして指定されていません。駐車場についての詳細は、施設にお問い合わせください。
