Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

So close to everything and yet we could sit outside and watch the deer!

Nothing

Well kept and in a beautiful area. Felt safe and enjoyed the neighborhoods in Germantown. Easy access to downtown Memphis without having to be in the middle of it.

An EV charger would have been a plus.

Didn't use any of amenities (late check in and very early check out). Room was clean, a\c already turned on. Staff was friendly.

Only negative and it wasn't anyone's fault ... Battery in smoke alarm started chirping at 1 a.m.. Finally it stopped at 1:45.

Two guys at the front desk upon check in were great.

The walls are so thin the people next door actually sounded like they were in our room. Or maybe they were just that loud. The second time I called the front desk the clerk found small children unattended. Then the clerk just left the room with the kids inside! I'm talking little kids maybe 2 to 4 years old. When the parents got back the party really started. It was almost midnight before they got quiet. Called front desk four times. They would only knock and tell the people there was a noise complaint. After the clerk left they would laugh and shout obscenities. All in all I've stayed at nicer hotels for less money.