The Green Granite North Conway, an Ascend Collection Hotel

Location to Settlers Green

The room price was high for what they offered

Love the location, love the staff, been going to this hotel for years. The indoor pool needs a major cleaning. Notice lots of improvements and hope the pool will be one of them. One other thing that needs major improvements is the breakfast. Horrible. I went to Fox Ridge up the road from the Green Granite about two months ago because I was disgusted with the filth and mold in the indoor pool at the Green Granite. Did they have better rooms? No. Did they have better location? No. Were their pools better? No. But one thing they did have that blows Green Granite away was their breakfast. Stayed 3 nights and every morning the breakfast was great. Green Granite cannot compare. Will I go back to Fox Ridge? No. Because my grandson missed his favorite hotel and we have a history here at the Green Granite Inn. But that breakfast, you should check it out.

See above

Everything excelente

N/A

The front desk staff was very nice and I really liked the lounge area near the front desk. 24-7 free coffee was a plus. Location is close to everything in North Conway.

The property is definitely overdue for major renovation. Everything is worn out. The lock on my building was broken and allowed unrestricted access. Only 1 ice machine was functioning on the property. Asked for housekeeping services and never got them. Room was only minimally cleaned prior to our initial arrival. Fridge in room frozen and leaking water. Breakfast items were poor quality and cold.