Forty Winks Loch Lomond

The owner is lovely Excellent location Comfy beds Great Shower Most basic necessities included

The fridge rattled every few mins, and as I’m a light sleeper, I couldn’t sleep well Since shoes are to be kept in the corridor, disposable slippers should be provided Kitchen roll/tissues should be provided

Clean and did the job

The location and entrance being behind a garage and the alleyway leading to the property being a bit dirty with litters from the restaurant

Location and very comfy bed

Nothing

Location is good, about a km from the Loch Lomond visitors centre. Parking was available. Restaurants around and within walking distance. Room which I was forced to take was small for a family of three. Bad value for money

There was no one to coordinate when arrived. Multiple families were waiting and then each took a room which they wanted. While I paid for a bigger room, I was forced to select a smaller room. After calling, the Host arrived but said sorry about that. It also felt like it was the guests duty to call and find out who belonged to which room. While she did ask me whether I would like to vacate the guests from the bigger room and move into that, it was already late as the guests with children had been using the room for the last couple of hours. So I said no. Not happy with the onboarding at all. It should have been properly put on a notice with the guests name and room num,ber so everyone could have taken their proper room.