Easy check in, close bus ride to town. Clean rooms.

We enjoyed our stay here. Great customer service and convenient location. Our room was near the road and it was a little loud but tolerable. We didn’t realize this was a condo located within a resort - seems like booking directly with Tunnel Mountain Resort makes more sense. It was our fault for not realizing it was not a standalone VRBO location.

Nice clean property with cozy living space, two balconies. The Tunnel Mountain Resort also provides you with bus transportation to/from downtown which was really helpful so we didn’t have to worry about navigating to all the spots we wanted to hit downtown or find parking in a really busy area.

The place is pretty nice and accurately described on VRBO. Check-in and house keeping crews are very friendly and polite. We asked for paper towels and oven mitts and actually got them the next day. The location at Tunnel Mountain is convenient as downtown Banff is only a few minutes away by car, and about a mile to walk to.One thing to note, the WiFi is pretty much non existent so don't expect anything else except for your 5G or 4G on the phone... If being well connected is high on your list, pls look elsewhere!