The property manager was a pleasure to work stopped working, she had some one there the next day. When we ran out of water they had a replacement the same day. We had a cleaner in twice and he did a fantastic job. We will definitely stay there again.with. When the main Air

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Appartamento molto spazioso e dotato di tutto solo due che vanno migliorate dotazione di aspirapolvere e l asciugatrice funzionante. Posizione strategica vicino alla spiaggia e alla 5 avenida

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our vacation with Playa Moments was a beautiful experience, this is my 3 time renting with them, they offer excellent service. I always recommend Playa Moments because they are responsible and honest.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Love the location. The pool is great when it's cleaned, lots of chair saving going on and lots of construction in the area and debris lands in the pool and the hot tubs were gross. Too many parent put their very little kids in them and the water was cloudy almost all the time. The unit was the last on the end and doesn't get any direct sunlight so keep that in mind. Couldn't sit on the patio as the mosquitos were swarming, I know I'm in the tropics but they sprayed and it seemed to make them worse. The unit needs a new couch, you sink all the way down as if sitting in a hole and the what at one point were white chairs around the dining table are stained. Cabinets were filthy and the refrigerator is missing all but one shelf and only one rack on the door. It also leaks from the freezer compartment. The phone was out of order and stayed out of order our entire stay, even thought it was reported. Wi-Fi worked intermittent. The master bedroom is the only bedroom with a tv and night stands with lamps the other two bedrooms are very sparse and did not have screens so you couldn't open the windows. One bedroom ceiling fan didn't work, but was eventually replaced with a new one. The bedrooms smelled very musty and dank as did the pillows and bedding. We did get them to get us clean pillows. I think its the cloth on the headboards that hold the smell. The windows were covered in what appeared to be cement splashed from the neighboring construction, they did have a woman come and scrape them but they were still dirty. The coffee pot was a little 4 cup tin pot, this is a condo for 10 people. Only 4 small coffee cups and 2 wine glasses, burnt frying pan was useless. This was all reported to Playa Moments and until we found Luna from Playa Moments nothing was done about it. Luna is the BEST and she saved our trip by taking care of our requests. Unfortunately these things should have been done prior to our arrival not after we complained.