All Suites Appart Hôtel - Palaiseau - Massy TGV

Good atmosphere

Cleaning staff’s are not available on time

Nice and comfortable bed and very good location

No shower gel you have tea bags but no kettle to cook the water coffee machine with no coffee

Everything except ….

…too far from all sites we wanted to see when first time in Paris but that’s not your concern it was mine and should have stayed further into Paris …the woman who was responsible for breakfast was really nice and helpful but the breakfast was pretty ordinary It could have been better with a little effort I love scrambled eggs but think it was cooked using some sort of thickener which you could taste

The room was clean, big enough, the kitchen nice, we liked the bathroom. There are several free of charge parking spaces in front of the hotel. The whole building including our apartment had a nice fresh scent. The staff was partially very nice and spoke good English.

ButThe lady at the front desk on our last day seemed not very impressed with her job. She wasn't very nice and didn't really speak English. I also called the hotel before booking and asked, is there a single big matrace (what I was looking for) on the double bed or two small ones. I was told there was a single matrace which was wrong. Upon arrival we weren't informed about the breakfast - neither when can we eat, nor that it has to be paid in advance - first time ever in a hotel. We went down on our last day, it was 09:30 am. The breakfast took only place until 10:00 am but still there was almost nothing on the plates and no choice of various foods. We still decided to give it a try but only then we were told we have to go to the front desk and pay first. 12,50 € for nothing, it was really the worst breakfast I have ever seen. We gave up and ate somewhere else. We were also told that the 150 € deposit would only be frozen and not taken from the credit card - this also was not correct but we couldn't even complain at the front desk for the receptionist didn't speak English. The shower stall was nice and big but not deep enough so every time we took shower water was all around the floor. Much water. And then they don't change your towels if you stay up to 6 nights - a no go. The towel was completely wet on the first day already and it continued all over our stay.