The first 3-4 days were great, then the refrigerator started making horrible noises. Long story short maintenance couldn’t fix it so we had to keep plugging and unplugging it. We were told the owner only used one vendor and they weren’t available on the weekend! You should have notes in your file about all the calls Fri, and Sat. The elevators at Tidewater are beyond slow-not your fault. During the week your office staff was fabulous!!!

Look at the floor, it seems like it isn't cleaned with a cloth, my children's feet are always dirty, the elevator takes hours to be picked up, that leaves a lot to be desired!!! the apartment is cute

Upon arriving at Tidewater we went to the front desk to ask for help. I had told the lady working at the front desk I had forgotten to do my preregistration. I believe her name was Chanelle and that may not be the proper spelling of her name. She was very rude, she was also rude with other people checking in. The elevators are horrible!! Had to wait over 30 minutes one night. When I asked the front desk they stated the elevators had been working… although they had a guy sitting on a seat inside the elevators overriding them and making them work with some kind of key. This place needs to do some cleaning up, starting with friendlier staff.

We had to buy supplies to wash floors. Toilet problems, condo needs preventive maintenance. Dishwasher was old and broke so we had to cancel plans for appliance replacement.