Great location and the area was safe and beautiful! Kids enjoyed all the amenities. The house was the perfect size for our family!

Host was great, property was lovely.

Check in was such a breeze with the property owner and the main gate check in. We felt very safe in Windsor Hills and the main building has lots of weekly activities for the kids plus the main pool and water slides are a bonus. The house was amazing, everything we needed was in the house, the pool and hot tub were great and was used every single day. Beds were great, lots of towels, it was the perfect place for our family of 9 to relax and take in all of our vacation. Quick response from the host whenever we had a question, we will be back again for sure. This property is so close to all the shops and gift shops, Walmart is a 2 min drive away, very good location!!

This property met only some of our expectations, but was sufficient. In the kitchen, there is no pizza cutter available, a knife would suffice but the knives were all as sharp as a butter knife so it was a challenge. There was also no ice cream scooper, not a big deal we could use a spoon, but the quality of the silverware did not match the strength of the ice cream. Again neither of these a big deal, but honestly I would expect these two items to be readily available in even the least stocked kitchens. On to the biggest issue in the kitchen, the stove top. The right side of the electric range had one large and one small burner both individually controlled by their own knobs. However when turning the knob for the front right large burner, if you turned it on from high to low it turned BOTH burners on. If you turned in on from low to high it turned only the wrong burner on. This is a major safety issue. The in house game room. Again everything listed was present, the condition was sub-par. I brought my 7 and 4 year old so we were looking forward to using this room. The air hockey table worked, but the air supply was dismal therefore the puck barely glided. The game systems were all present but they were not hooked up properly, the memory was full and games could not be played, and there was a lack of working controllers. The bathrooms upstairs, the far one ran constantly, we tried pushing the flapper down, but it needs replaced. The toilet closest to the steps was a complete mess. Every time you flushed it the handle flew off and the flapper did not shut at all. We had to reassemble the toilet every time it was flushed. The water bill must be through the roof. One of the bathrooms on the first floor had a sink with a stuck stopper. We didn’t realize it before running water so we had standing water in the sink all weekend. The information binder has not been updated in several years because we spent a half hour looking for a recycling dumpster in the overflow lot that hasn’t existed for 2 years. Big issue, pool. We arrived and it was too cold for pool heat, um what? It couldn’t be turned on until Monday and the water wasn’t warm until Thursday. We left at 5AM Saturday. Pool heat was the one thing we communicated about ahead of time and the one thing that directly impacted our stay. Being from the northeast we use our pool/spa heat when it is cold so this made zero sense to me and we were very disappointed.