Hotel Ocho Barrios

The traditional apartment was wonderful. The kitchen was very well stocked with everything you would need. There was a big dining table and seating area. The decor was quirky with a piano (not tuned!) and a very old television. The bedroom and bed was very comfortable. TV in bedroom and WiFi great. Bathroom and shower with soap etc great. The terrace and furniture was a bonus and a lovely small garden. Staff were quick to poor the nice coffee at breakfast and offer refills. The owners are very friendly. Most of the staff were great too. I had a nice stay in the apartment and the price was good value for the space. Great location.

I wasn't advised how to get in or out of the apartment at check-in. It has it's own entrance which the owner later advised me. Breakfast was a total mystery. My first morning i explained I was staying there, I was given the wrong menu so had to pay for breakfast. It was lovely but I hadn't budgeted for it. The second morning I showed my keys and asked for the free breakfast menu. If you like eggs that's great. Being vegetarian I had to help the staff to offer me a free alternative. I was given toasted rolls, butter and jam (Google translate is so helpful!). I ended up leaving some money for it as I had no idea if it was free as it wasn't on the free menu. The third morning, same issue. I was offered the rolls (fine) and a few bits of fruit which were not free. Hence a complete mystery! I spoke to the manager but with no resolve. Being a cold time of year, I was very cold in the morning and evenings. I'm used to some kind of heating, for example a small gas heater would have helped in the bedroom.

The location is perfect (short stroll to centre of town) in a quiet street. There is a lovely reception area with a place to sit and a beautiful garden courtyard where breakfast is served each morning. The staff are friendly and very helpful. Rooms are clean and very comfortable. I highly recommend Hotel Ocho Barrios if you're coming to San Cristobal de las Casas and would definitely stay here again! We decided to stay an extra 2 nights.

I can't think of anything!

The hotel staff were so welcoming and friendly - Antonio and Fidel both went above and beyond to make our stay special! They also upgraded our room to suite as our original room was under maintenance which was appreciated

We organised some tours with the help of the hotel. Whilst the tours were amazing, the guides only spoke Spanish which limited our experience a little. But we were grateful for Antonio organising it for us so we had no stress

The staff were exceptional!

The hotel was somewhat in a state of disrepair. Things broken, kept having to ask for basics like toilet paper, hairdryer etc.