We lost hot water for two days and still yet to see our Marriott points be credited as an accommodation

Overall the stay was good, the staff at the Harborside were accommodating and friendly. The Atlantis staff seemed less enthused, New Year's Eve was packed, the surprise artist for the concert was disappointing, and there were hardly any chairs available at any pool or beach. I had a particularly rude employee at the beach Bryan who was supposedly a manager. I think for the price we paid the wifi shoud have been included and our room was only cleaned once during our stay. We had a visitor one night in the form of a large bug in the bathroom. There was something for everyone as far as things to do and it is nice to walk to the bigger amenities and not have to fight for space at the Harborside. We liked the Dilly Bar, Carmines alot. I think the staff seemed a little stretched and some of their energy is split between day pass guests and those staying on property.

Great spot to stay within Atlantis. Affordable, quite convenient, lovely people and great service. Rooms were everything you needed with a nice little balcony. On site pool is great - big, quiet, adjacent hot tub, will be even better when the restaurant next door re-opens. If we return to Atlantis, which has become much busier and is currently quite understaffed, we would come back to Harborside for sure.

We were so excited to find this place - good location away from so much craziness at the Atlantis. But when we got there the condo seemed to have lots of maintenance issues. Outlets and light fixtures were hanging out of the walls with exposed wires. The carpet was damp from either a flood or cleaning. Then when we ran the shower it flooded the entire kitchen and part of the carpet in the bedroom due to a plumbing issue behind the walls. Once all those issues were resolved (within 3 days) it was perfect. So it may have been just that particular condo and just a fluke but definitely made for an “interesting” start to the vacation.