Nala Veli Beach & Spa

The service was impeccable with their friendly manager, Irusham, helping to fetch us and carry our luggages from the jetty using a buggy at the moment of our arrival. At arrival, we then had some welcome drinks to hydrate before the check-in process via one of their warm receptionist, Linda. They have a dedicated Whatsapp line too to for us to ask/request anything throughout our stay which makes communication seamless, without needing to go to the reception every time. Also, when the public ferry was cancelled on our checkout day, Irusham/Linda made sure to find alternative ways to get us to our next stop and waited with us at the jetty until our departure. We are forever grateful to them for this. In terms of location, Nala Veli is very close to the bikini beach so it's really a good spot if you plan to go there often for sunbathing/water activities. There's also restaurants nearby for you to grab something to eat/drink. When it comes to rooms, they were clean and well taken care of. Same goes to the toilets, coupled with awesome water pressure/temperature for the showers.

Unfortunately, just beside Nala Veli, there are some new building construction ongoing so that would lead to some noise (it's not too bad but it's still there) as well as debris/dust/water flowing down the construction structure's roof. For the snorkeling trip which we booked via them, this was cancelled around 15 mins before the departure time, which was pretty last minute in our opinion. Would appreciate if the team could at least let us know 1 hour before so that we do not have everything prepared and then finally finding out we need to change outfits and our plans all of a sudden. But that said, we understand if the cancellations really are last minute due to the sudden bad weather change.

The staff was really nice. I was clean and new.

The all inclusive wasn’t really all inclusive, as there wasn’t free sodas, snacks etc. We got 3 meals a day with one drink. There was a lot of noise from the building next door.

Everyone was lovely very kind and helpful. We had a lovely stay. Irsham took us around the island and all the staff as well as the restaurant staff was more than helpful.

There wasn’t anything we were not happy about.

What a lovely place to stay! Great food, really friendly and helpful staff, very comfortable room, and very clean. Especially recommend their burgers, the bread is SO fresh and well made.

The air conditioning was poor, even at 16 degrees, the room wasn't getting very cold