Good room good view good times

Communication with a host was acceptable. It seems to be a husband and wife team, and we ended up getting a lot of duplicate messages spam style, but not a big deal.The description of the rental has a pullout sleeper as well as a sofa sleeper listed. Those are actually the same bed just in case people are confused like we were about that. (It was not comfy. We do not recommend having more than one person sleep on that. Our son actually preferred to just sleep on the couch without it pulled out because it was more supportive that way.) It also states no hidden fees, but 10 days before our arrival, we learned that we had to pay HOA parking fees. I think that should have been mentioned in the cost, as it was a hidden fee we were not expecting.The unit had everything we needed for preparing our meals in the condo, which was super helpful.The staff at the complex was not the friendliest, but that is not the renters‘s fault. While we were there, there were some rain storms that caused the pools and hot tubs to be closed frequently. We thought it was a little excessive as it was not actively thundering or lightning. It made the option of an indoor pool (also closed during storms), not as useful as we had hoped for. Again, not the renters’s fault. We were told that if we arrived early, we could use the bathrooms near the outdoor pool pools to change and enjoy the pool and beach until we could get into our actual unit. That was not the case.Overall, it was enjoyable.

This was my first time staying at Crystal Towers and I intend to come back. There is ample parking. The 2 bedroom and 2 bath condo was very spacious for the four of us. There is a washer/dryer, kitchen, living room, and dining area and we used it all. There is a balcony with a table. When we had to leave, we were asked to just run the dishwasher and put the used towels in the kitchen. That was it. Other places give you a long list of tasks, but this list was simple! Although there are two hotels in front of you, you can still clearly see the ocean. What's very helpful is the skybridge going across the road that leads to the pools and beach. It keeps it safe for everyone.The only cons I have, and they ARE NOT against the owners, is residents have to pay 60 for the parking pass. Why should anyone have to pay thousands for a room and then more just to park so you can get to your room? One other thing I didn't like and it was NOT against the owner was the location next to the main highway. I couldn't sit on my balcony and listen to the ocean. It was drowned out by the traffic or lawn maintenance across the street. But the simple fix was to walk across the bridge and to the beach and get the full surround sound.

Condo was nice and a good location. Pictures in the website were misleading as it wasn’t indicated that the we needed to walk across a skywalk to get to the pool/beach.