Great location and facilities. Our grandkids enjoyed the pool. Would book again

Everything we needed. Just missed a few wine glasses. Loved how Everything we needed was at our fingertips.Our host was very good with communication.Great place for a family

We arrived on November 7th, 2025 for a family vacation to Walt Disney World, for my grandson’s birthday. We have stayed at many other rentals in the past in Florida but this home was the largest and most beautiful one that we’ve stayed at. The decor is beautiful as well. We started to notice issues with housekeeping and maintenance. The garbage disposal would not turn on with the switch, not even an electric sound was present. I did report it to the maintenance company and the owner and was told that there was a lot in there that shouldn’t have been. I had already cleared it of old, slimy stuff that was in there but usually if it’s a clog, you’ll at least hear it try to turn on, if not, it’s usually an electrical issue. At any rate, it was repaired.The beautiful master bath, garden tub leaked and could not keep water; that was never repaired. The tiled floors were very dirty; I had to clean them. There was a lot of mold in the showers and a lot of black dust in all ceiling fans. The sliding door tracks had what looked to be black mold and had a lot debris in them. There was a large vent for the HVAC that had mounds of dust/dirt and needed to be cleaned and replaced. Dust on dressers, head boards and light bulbs were heavy; it had not been dusted/cleaned in quite some time. The kitchen cupboards are falling apart and have been taped. There were no cleaning supplies, garbage bags or plastic wrap. In the owners defense, she does not live in Fl and was not aware.

This is our third stay in this estate. The location is great and very close to Disneys Animal Kingdom. Sadly I can’t give this house a great review as we thought it seemed quite tired and wasn’t all that clean when we arrived. One of the bedrooms had something on the sheets when my son went to go to bed. I contacted the host about it who said the cleaners had put fresh sheets on before we arrived. The house itself was perfectly ok for what we needed it for, but some areas seemed to have been missed by the cleaners, and it could do with a lick of paint in the most used rooms. I’m sorry to not be writing a glowing review, perhaps the others we’ve previously stayed in had set our expectations too high.