Get ac info before check in

I travelled with my girlfriend and two kids to the big island for vacation and stayed here for 4 nights in June. The facility is really upscale and well kept. Everything was clean and the place was fairly well stocked. It could use a little bit more for cooking like oil or spices but we were able to cook and prepare food well. The location is good in south / central Kona area and easy to get around in. It is a gated community with security during the day and you have to register your vehicle and get a gate card. Overall we all really liked the place and were happy with the selection. They provided some toilet paper and laundry and dishwasher supplies.The only issues we had were the A/C. I thought I'd signed up for the A/C since my son cannot stand the heat but evidently (my fault) I didn't so we had to add that and they were very responsive so we had A/C after about an hour. I don't know why it's an option in the summer not to get the A/C as it was mid 80s every day and pretty humid.There are a few broken items or items that need fixing (one burner on stove didn't work and one only half worked, living room patio curtain comes off the rod).The bed and pullout were large and great. There was a lot of space. There is a nice patio to sit outside on.Overall we had a great stay and highly recommend it.

Location awesome. Facility including pools etc awesome. The only negative I have is our actual condo. It was extremely dated, had some mold issues, and was dirty. There was dust everywhere. I think if the place had a proper cleaning crew it would be amazing. The owner was amazing to deal with prior to our arrival. We did not communicate while on vacation as we felt the condo was livable however it needs a good cleaning.

Stayed here in July, very nice. Multiple tech glitches this stay but owner very responsive to problems. Staying in a wonderful condo is the only way to go!