Clean, comfortable and great location.

We had everything we needed. We were informed on our way that the hot tub didn’t work and offered a different chalet in which we declined. We didn’t have time for the hot tub anyway so not a big deal. Maintenance was awesome!!!! The refrigerator had an issue when we got there but maintenance came right over explained all of it and took care of it. The oven didn’t heat up as it should have but was fixed the next morning. These seem like big issues but honestly we were out and about every day all day so were not a big deal for us. Bedrooms were large. The only issue we had was the side bedroom with bunk room attached. It was right next to the unit next to us and you could hear everything. We had two kids in the bunk room and one night they had difficulty falling asleep. Luckily for us, they were only there two nights. Overall, had a pretty good stay.

Family friendly, location

The property needs some love (leaky fridge, oven doesn't heat properly, a few items that didn't get cleaned up), but all of the amenities advertised were there, and it is very close to Dollywood. It is also sparkly stocked, so bring toilette paper, dishwasher pods, stuff for washing clothes, extra towels and blankets, etc. There were a good amount of cups/mugs and plates though.