We had a few minor issues when we first arrived. We messaged the hosts and they were very helpful and quick to respond to help resolve the issues.In terms of the condo, water pressure in showers and all sinks was quite weak. Also, if you are of average or below average height you will likely find many things difficult to reach. However, a ladder and step stool are available in the suite.Like most pools in the area, this one is quite small. It appeared to be well maintained. There is very little room to sit around the pool area itself. However, the beach is a 5-10 minute easy walk.You really can't beat this site for location. Beach is close. Grocery store is a 5 minute walk. Numerous restaurants, shops and laundry and other services are extremely close. Despite being so close to 5th Avenue we did not find the noise level to be bothersome or excessive.

Loved the place. Lots of character, great location, decent amount of space and good amenities. Two balconies (had a lovely BBQ for six adults on the "courtyard" one). Two full bedrooms and bathrooms. Well equipped kitchen (we cooked a fair bit). Tons of handy beach gear (towels, chairs, umbrellas). Prompt and helpful communication from both host and property manager. For perspective, we had family renting a place in a less convenient location for a bit less, and after visiting us, one of them said, "I now feel like I'm living in a hole." Yeah, ours was that much nicer.A few hiccups (but not deal breakers): Issues with keys, hot water, BBQ and TV. On the plus side, received immediate response on all issues and by day two the first three issues were resolved. TV never worked entire week, just an acknowledgement from the property manager that she tested it to confirm it didn't work and mentioned it to host. Not a big deal to us as we had a tablet and phones on which we could stream things, but might be a bigger problem for people with kids (or who like bigger screens). Also would have been nice to hear what, if anything, was being done to resolve issue. Late night/early morning noise/mild vibration from clubs on 5th Ave might bother some people. Didn't bother my wife, but she uses ear plugs, and I moved to 2nd bedroom. With the fan on, couldn't hear or feel anything. Bottom line: overall, loved the place, felt it was a decent deal, and would happily book again.

I had a unique vacation situation that put me in a bind due to a cancellation at a different resort. Lyle and Jan worked with me big time to solve my problem! They are the best VRBO hosts ever! The property is great but the customer service is even greater. I cant wait to book again soon!

We loved the location and the mexico vibe within the condo,lyle the owner was very helpful in bringing this once in a lifetime experience to light with lots of knowledge of the area and so easy to get a hold of, don't stay here if you want a resort controlling what you eat when you eat or what you do for entertainment ,great , great place , the pool was abit on the cool side it didn't get much sun but the ocean is so close and the shady pool was so welcoming after a full day at the beach, it was a clean pool that we had to our selves everyday lol , very great restaurants all within walking distance and many choices of goodness, we are so happy our story of playa del carmen is about us and not a resort that you do the same everyday but of what we were able to experience , do try you wont regret.+ Partingtons. Canada Peace