The house was great. Lee and his team went above and beyond. From the welcome drinks and fruit to Esteban telling us everything about Tulum, it was really a great vacation. The house is great, the only thing I would change in the television in the living room. It’s very small so watching it from the couch is bothersome. The only other option is to watch it from the desk chair which puts you entirely too close. My next complaint in regards to the house would be the street. Theres a neighbor that has a rooster which crows at the crack of dawn every morning. The whole point of my vacation was to turn off my alarm clocks as my days are constantly run by a schedule. The rooster didn’t help. If it wasn’t the roosters it was the non stop barking of dogs. No matter what time of the day it was, there were dogs barking. The pool is amazing rather at night or during the day. The kitchen is fully equipped with everything you need to make meals or margaritas. Or even have your private chef cook for you. The internet was fast and reliable. A/C was cold as described (although it did go out in the bedroom the last night we were there) wasn’t really an issue, there was a nice breeze so we opened the patio doors. The bathroom could use a new shower head and I’m not sure the last time the glass tiles were cleaned. There was soap scum on them prior to us using the shower. We just simply scrubbed them before we used it. Could just be an oversight by the cleaners. Towels were readily available although wash clothes were not (I typically pack my own) but forgot this time around Ultimately it was a great house that was close to everything. So many restaurants and shops all within walking distance. Taxis range depending on where you go and you’ll never get the same price twice. All in all, great house!

We rented the one bedroom unit for a 10 day stay in Tulum. We are in our late 50's and had a rental car. Had We not had a rental car the location would have been more difficult for us, being as only the walkable places( for us in the heat, and distance wise) was Palma Central ( the AWESOME food truck park with a large bar) and 1 or 2 small Bodega type stores to grab some limes and other limited produce or snacks. The property manager, Paul and his girlfriend were occupying the 2 bedroom lower unit and could not have been nicer or more accommodating.! They had answers for just about any questions about the Tulum and surrounding areas that we came up with. The booklet they'd put together in the apartment was also very helpful and informative, including tips on local restaurants, attractions, things to do, best places to rent bikes, cars etc. It also included info on nearby Laundry service which was very Inexpensive whivh we'd planned to use to have all of our clothing done before we packed to go home, but didn't end up having to because we GROSSLY overpacked, and pretty much lived in a couple pairs of shorts each,& swimsuits with a shirt cover and a couple sundresses. However, If a family were staying there and had a lot of Laundry THAT would defenitly be a bonus worth using!! The apartment itself was great! Good AC ( very important to me coming from the very dry climate if Colorado, U.S.A.) FULL sized refrigerator to keep plenty of food and drinks in. Everything worked in kitchen and was well stocked with dishes etc. There were plenty of outlets throughout the apartment as well as some usb ports. The WIFI was EXCELLENT within the apartment, but kept cutting in and out at the pool with our Bluetooth speaker, with my phone right next to it (no biggy💁‍♀️) It is a located in a very quiet residential area, so even if you prefer windows open at night you should sleep well. The mattress was comfy, and appeared to be fairly new. The 2 pillows provided were flat and uncomfortable. That is the only real complaint we had! We'd planned to go to one of the local Walmart style stores and pick up a couple inexpensive ones,but were so busy visiting ruins,cenotes& beaches that we never got around to it. (a first world problem we managed to live through, 🙄lol!) I would suggest the owner provide at least 2 good pillows per person though. The pool was FANTASTIC! Late night swims were no problem and they had some floaty rafts to sunbathe on in the pool.👍🥰

The owners have really done a nice job and it shows in the attention to detail. We lacked for nothing. Lee/Kaylan had a really nice book that laid out all the best of the best of Tulum. His and hers insight of the area attractions and best spots to go was really a big help in entertainment as well culinary adventures. Really decent people who enjoy life and are great hosts. Just about the best vacation I've ever had! There was/is a Truck Park for food about 3 minute walk and the food was incredibly awesome as well cheap! You could search a long time to beat this property at this price!

The location of Casa Kanuk is perfect. We walked to downtown every day after enjoying the pool. The location is 5+ stars. However... Casa Kanuk lacks some essential items..... lounge chairs by the pool for sun bathing. Only 2 available chairs by the pool. No lounge chairs. No adult pool floatation.... loungers or tubes. Patio area had no seating except picnic table and hammock. The pool needed to be cleaned every morning. The bedding was old and well used. Pillows were terrible. Only one blanket that was a woven scratchy quilt. No seating in bedroom or living area except for a very worn couch in living area. Shower was a trickle and barely warm. A/C was great. Also, it would have been nice to have a welcome basket with coffee for the first morning. In conclusion I am not sure we would stay here again. Location is great. Otherwise just ok.