Amenities and facilities were really good - the apartment was large and comfortable, and really well stocked with utensils. The Charterhouse management team were really helpful and great to deal with, and Zelda is really good in communicating. Ideal location which was safe and secure.

This is an exceptional VRBO and we have stayed in many around the world and own 2 in the FL Keys. From the beginning correspondence with the owner, 2 months before our arrival, to the morning we left it was perfect. Before booking, Zelda was so helpful in answering all of my questions up front to make sure we chose the perfect spot that fit our 70 year old needs. We wanted to be able to walk to restaurants & town without climbing several blocks to get home. The check in staff were prompt and friendly to help with the internet, heaters and even got my phone working on whatsapp,which is not in their job description, but when asked they just jumped in with their young brains and helped this old lady figure it out. The guards at the gate were kind and always friendly. We highly recommend Kalk Bay in general, but this place fit the bill for us because the lovely Bootlegger restaurant right in front allowed us to get coffee and breakfast in the morning with zero hassles. I highly recommend the Olympian just a block away for a superb dinner and a sweet little wine beer shop is only a few doors away. So basically you can walk to whatever is needed from this apartment and feel safe any time day or night. I wish we could come back soon, but alas this was our Africa trip of a lifetime.