Comfort Hotel Shin-Osaka

Everything

n/a

We shipped our bags to the hotel and they were ready to pick up when we arrived. The reception staff helped us ship them to the next destination as well. The complementary breakfast had a good selection of items and the breakfast room was very clean and comfortable. It was great to have a washer/dryer available. I got change from the front desk and did a large load of laundry. The washer/dryer instructions were easy to follow.

It's a bit of a long walk from Shin Osaka, but not long enough to justify a cab. I'm glad we shipped our carryon bags so we didn't have to manage them as well.

Location near Shin-Osaka station was extremely convenient for shinkansen travelers. The Queen-size bed single was relatively big for a business hotel. Room and facilities were very clean. Breakfast was pretty good for a business hotel. Coffee and tea available all day in the "library cafe" in the lobby.

The hotel is a bit hard to find from the station as it requires going through a couple of underpasses and along pedestrian-only roads (Use the directions with accompanying pictures on the hotel's official site.) The area around the hotel is quite dark and quiet at night, so keep that in mind if you are traveling alone. Small humidifiers for the room are available at the front desk, but the one I used seemed old and made weird burbling sounds all night.

Good location close to Shin Osaka station.

TV in our room didn't work either for VOD or mirror from phone. After a long day sightseeing, we just want to relax with a movie and recharge for the next day, but this wasn't possible and between language and technical skills, staff weren't equipped to sort this out. Toilet was not clear behind seat. No hot chocolate in the beverage machine (was an option in the kyoto hotel) and no complimentary snacks in the evening. Though the free breakfast is good.