The location was exceptional. That being said the beach access next to the house was shut down for the last 3 days of our stay. The city was doing work on the beach there. No other access was readily available except to go over the dunes. The check in process was not great. Check in was at 4. We got there at 4. We were unable to unlock the keyless entry using the code. We called the office. After waiting an hour they sent a tech over who changed the batteries. It still did not work. We left a slider unlocked aka took the broom stick out, upstairs. Called the next day and they came out to replace the whole device. The hot tub was great but broke down for over 24 hours of our 5 day stay. They did come out and fix that. It smelled like burning which it was. Under the house where the grill and shower are was a disaster . There was trash strewn about. We did not dare use the grill as the tank was laying next to it and it was set in the uneven sand. There were a few other broken things, corner guard on steps to outside, closet door off hinges, faucet handle needed a screw to stay attached to name a few. I realize that it is a pet friendly property but there were fur tumbleweeds going across the floor. I really don’t feel they went through the property before guests arrived. We did call the office numerous times about the keyless entry and hot tub. Wish that even half of those things had been taken care.

Fantastic location! Lovely house with great common areas and views of the ocean. We had all the amenities we needed and everything worked.

We had a great time.

The house itself is really nice. Location is fantastic. We just had a few problems:1. We paid for early check in and arrive right at 1pm. The lock would not open until close to 2pm. So we sat outside and waited. We talked to the rental place (OBX Blue) on the phone to troubleshoot but that was unsuccessful. So that was a frustrating start to the trip. 2. The fridge was not cold and didn’t get cold until about 30 hours after we got there. OBX Blue brought some ice and 4 styrofoam coolers. But some food still was wasted. That was a bummer. 3. The oceanfront location was a selling point. But there was beach replenishment happening when we were there so we had to walk a ways to the next public beach access to get on the beach. With young kids and gear, that was not ideal. I wish OBX Blue had alerted us when the beach replenishment work started so we knew what to expect.