Location

Lovely location. Easy walk distance to 3 different trains and several bus stops. Near the amazing Kew Gardens. Nice sized rooms, very clean, good bathrooms. Laundry in unit adds to the comfort, and the team on site was very accommodating and easy to deal with.

The units do not have central air, which is fine you get a good cross breeze through the window and they have a little portable unit if it is running warmer - which is great except one of the residents goes directly outside the entry every night around 10-11 pm to smoke. It gets in the unit and lingers. Would love if management could make them smoke somewhere else.

Very well located . Neat and clean

None

The location was perfect with easy access to public transport.

Poorly equiped kitchen. Lack of outdoor furnitures with a very large terrace. The main TV was effectively unusable. The smart TV had not been copnfigured with the standard free-to-air streaming applications or channels, leaving only Netlix or Amazon Prime available as we do not subscribe to either of these we were unable to watch television at all We reported this issue twice during our visit and were assured that the issue would be resolved but unfortunately no one attended to fix it. One of the mobile air con leaked in a bedroom and no one came to fix the problem.