Caldera Premium Villas

The location was stellar. And everything was perfectly kept — clean and well maintained. The porters were stunning. Breakfasts (Anna!) were amazing. Diverse, delicious, healthy, fresh. Something for everyone!

Not a thing!

The room was amazing but getting to it was treacherous. We viewed other hotel walkways and none of them were as bad as yours. We would not stay here again or recommend it until the walkway is improved, which is a shame as the rooms were great

See above

This property definitely has the wow factor the cave we were staying in had exceptional views. The breakfast was delicious and it was in a great location.

The stairs 😂 But that’s what you have to put up with to stay in a place like this.

The views were stunning. The rooms were unique. The morning staff were delightful. Especially the breakfast cook. She was a treat and very helpful. The morning receptionist was very kind and helpful. Our room was at the very bottom of the villa. We had to climb to the top every day. Some would see that as a bad thing. But after the second time of ups and downs we saw it as inclusive work outs. Just a head up for those who have bad knees or are out of shape. This spot may not be the one for you.

The afternoon receptionists were a tad stiff. When I booked online I had assumed I paid for the room ahead of time only for them to request payment when we got there. They used a bunk machine to try and force us to pay cash for the room on the spot. Making us assume the card issues were our fault and cause distress to my fiancé. We had a friend save the day and once that was over the weekend was a dream. The jacuzzi tub in our room was only warm/hot for the first night. When I called about it the temperature on the last night the afternoon receptionist again told me its only 1 temperature and hung up.