Hotel Residence Europe & Spa

The staff are really lovely, friendly and helpful. my partner was taken ill ad they were so kind. i really enjoyed the pool it was a bonus. its a family run hotel which is nice as there is a more personal touch. its location was ideal for where i needed to go to and it was easy to get to the centre of paris too.

slightly bigger room.

Staff were friendly and nice, pool area was fantastic, wish we used it more. There was no hot water for a day but resolved quickly and it was welcome due the heatwave. Rooms were cleaner and had fresh towels daily. Location was good buses and metro only 10 to 15 minutes away by foot. Breakfast was great too plenty of choice.

The blonde lager was bitter and had floating bits in it

Bed was comfortable. Reasonably good locale, near very good restaurants and transit. Staff had gluten free bread for me to be able to make toast with. Fairly quiet. Friendly attentive staff, worked around my language barrier. They did hold something for me in their fridge overnight which they were not obliged to do. :) Had a water dispenser you could access anytime so you could fill bottles, it was ice cold, this is important in the summer!!

Check in was one hour late. Had to pre-book pool for a liniited, specific time, so I never did. Breakfast had NO fresh fruit available on either of 2 days I stayed there. The other options were good though. Had to step into a narrow tub to shower. Carpets on floors. The room had an unpleasant deodorizer smell on arrival, too perfumey for me but it did dissipate over time. Tiny lounge/waiting area. Had to request ice at front desk, could not obtain yourself.

The venue is clean, staff are welcoming helpful and gym is well equipped.

There isn’t much to do around the area. Biggest drawback is the inconvenience of having to book both the gym and the spa from 3 hrs ahead. You can go down to reception if you want to workout at 7am. Bookings are only accepted in 1hr increments. Eg you cannot book for 6:30pm and you can stay for an hour. This is irritating because if you would like to do a workout, shower and use the spa, this would take more than 1hr. I felt that this adds extra stress while being on holiday which defeats the purpose of booking a spa hotel . Spa was big enough to take a decent number of people (and was empty when I went) and I think at least spa and gym bookings should be booked separately. Breakfast was a bit irregular as we had no scrambled eggs for 2 days (replaced by boiled potatoes)