Swissotel The Stamford Singapore

The hotel is situated above an up market shopping mall. Breakfast is is $35 per adult. At the food courts in the shopping mall it could be $10-$20 for more authentic food. The hotel is close enough to attractions, but far enough to avoid tourist crowds. The MRT below connects to Suntec shopping mall which has a bigger variety of shops.

I liked how friendly and reliable the staff were. It was very convenient to get to Raffles mall and access other eateries at the basement, including the MRT.

I only didn't like that it was hard to get an early check-in. So our families with children had to wander around and were exhausted by the time we could check-in.

The hotel lobby has a hole-in-the-wall coffee shop and easy access to indoor (air conditioned!) shopping and dining. The overall location was excellent - buses and taxis are easy to access but City Hall MRT station is directly below and once you get the hang of things this transport system is super convenient and easy to use. The hotel is part of the Raffles Place shopping city - SO many shopping options, but for a family with young children the biggest plus was the basement mall which is a rabbit warren of dining options, a supermarket and a pharmacy. The hotel pool is on the 8th floor and features a poolside bar with happy hour from 5pm - 8pm! Staff were super helpful and attentive and our room was made up daily and super clean. Our room was a twin double with balcony and small banquette area which was handy. If you were in town for the F1 this hotel would be an ideal vantage point.

Weary traveller met by a bank of computers for self check-in, in a scene reminiscent of a Woolworths self serve on Christmas Eve. Required several staff to give a computer lesson to travellers would have preferred. They checked us in was not a warm welcome. I’m not sure how it intersect with the aspirational mission statement of the hotel.