Barcelo Coconut Island, Phuket

We spent 5 nights at this lovely resort. The grounds were well maintained. It was nice having a small "private" pool behind our room. Gym was very nice. Staff friendly and helpful. Nice pools, updated facility, transport to and from the island. Extensive breakfast hot and cold options.

Slipped and fell on the "boardwalk" leading down to the restaurant. There is a steeper area and the wood slats were a little moist from the dew. Staff was apologetic. I hope they will roughen up this part of the walkway.

There is no perfect place, but there is a mindset to make it as perfect as possible, and this was definitely the case here! We really appreciated the attentiveness of the stuff, the facilities were great (including a wonderful water slide), and food during breakfast and dinner.

Some things that you would expect from a five start resort to be better, such as the ferry transportation to and from the resort (which sometimes was messy and disorganised), and small bugs that came into the room through the small cracks in the door. Again, there is no perfect and hopefully these can improve for future guests.

Good island escape. Very good transport facilities on and off and also inside resort. Very nice staff. Superb spa massage, good gym. Breakfast was ok. Other food options quite good considering off season period. Great pool at villa. Extremely quiet and lovely place in nature.

We went for a Japanese sushi dinner and the sushi was not that fresh. Maybe because it was off season and the main Japanese restaurant was closed.

The location was wonderful.. beautiful beach and facility..

The service was no where close to 5 star. There are multiple occasions when we called reception from the villa and no one picked up the calls. Check in time is 2pm, our villa wasn't ready until 5pm. Room service food is served in take away containers. House keeping does not respond to calls for hours.. very limited options for food.. there are 4 restaurants but one is closed, another one is adults only.. left with only 2 options.. food taste is also very average.. nothing tastes exceptional. Fruits and salad bar in breakfast buffet are kept without any ice.. if you are late for breakfast, these are already oxidised.. need to very careful..