Holiday Inn Cardiff City Centre by IHG

Super-friendly staff, great bar & dining area where they had made a good effort to make it wheelchair accessible. Food good, hotel clean.

Standard rooms, entrance very narrow, only just got in by pushing on tyres not rims, and corridor not wide enough for a 19" manual wheelchair and cleaning trolley to pass in corridor, but i understand that not much that could be done about that( it just would have been nice for staff member to return trolley to alcove for me to get past, rather than try and push past and give me bady bruised knuckles but I don't think staff member realised and all very friendly.

The location was very convenient. The breakfast was standard as expected and the room was good.

Reception staff very helpful adapting my mobile to the wi-fi. The cleaner of our room ran out with my partner's coat which she had left behind,

The outside window of our room was filthy and urgently needs cleaning. Porridge at breakfast needs to be served in an even sided bowl otherwise the milk will spill everywhere.

Staff

Old decor, carpet and bathroom, needs a revamp not just for looks but also cleanliness. Breakfast also not great