Best Western Balgeddie House Hotel

The room (207) was large with a lovely view over the garden. The food portions were decent. Nice pool which can be used after checkout.

The room smelt a little musty and had cobwebs in the overhead light. The duvet cover had a hole down the seam. The room we stayed in suffered with echo and vibration from doors closing beneath us. Overall the hotel felt a little dated. Family stayed there a few years ago and it just felt a bit tired since then with not much atmosphere in the public areas. There was a wedding on and it did feel those guests had priority over others (cocktails not available until the wedding party had moved on incase they wanted to order cocktails which felt odd given the large cocktail menu).

The hotel was relaxing and the outside was lovely - we sat outside on the terrace and had lunch. The room was quite spacious as was the bathroom. The staff were all lovely and attentive and nothing was any trouble. The Spa facillities / gym was great and really added to our weekend away.

The inside of the hotel felt dated and a bit unloved to be honest compared to the outside. We had dinner on the Friday night and neither of us enjoyed it - I had the fish and expected it to be far superior and my partner had the curry - the sauce really was not pleasant, the rice was a bit wet and the nan was dry (shop bought ?) barely touched this. For the price it was poor and we both left quite a bit on the plate. We bought breakfast both mornings but only the continental as thought we couldn't go wrong with that - it was nice. The bed was not the comfiest and the weekend felt a bit overpriced when we had to pay for breakfast on top.

Hotel is ok. A little tired. Food is average but it was a good location for what I needed

Met expectations

The house staff were efficient and friendly and resolved some problems with the bedding with grace and speed.

The bar staff could do with some better training. They didn't know anything about whiskeys, in Scotland!