The Twelve Knights

I arrived late and left early. It is ideally located for travel on the M4. Staff were pleasant and efficient.

Warm welcome by landlord who checked us in and showed us to our room. Facilities fine for an overnight stay.

Couldn't get TV to work. Reported it to landlord who came up to try and sort it out but unsuccessful.

We had a lovely stay here and couldn’t fault the service we received from all of the staff. The housekeeping team in particular went above and beyond to help us. We were attending a wedding that day and they kindly did everything they could to make sure we were able to get into our room early so we could get ready. It made such a difference and we really appreciated how accommodating they were. Every member of staff we met was incredibly friendly, welcoming and helpful, and they were particularly accommodating towards us as a family with a young child. We were offered help with our pushchair and suitcase, and everyone genuinely seemed happy to assist whenever we needed anything. Our room was lovely and clean, with plenty of towels and extra pillows available if needed. The housekeeping staff even took the time to show us where the fire exits were in case we returned late, which was such a thoughtful and reassuring touch. Parking was also really easy and convenient, which made arriving and leaving with a young child much less stressful. Overall, what really stood out was the exceptional friendliness and kindness of the staff. Nothing seemed like too much trouble, and we felt very well looked after throughout our stay. We would definitely stay here again and would happily recommend it to other families.

Good value for money, convenient location.

Hotel a little tired staff not very welcoming food very moderate.