Florasol Residence Hotel - Dorisol hotels

Location, great size apartment with everything we needed fantastic view of the ocean

Air conditioning would be a bonus howevere there was no problem getting a fan

Fantastic week. Great hotel , friendly and welcoming hotel.

Clean and good location. Large rooms that were equiped well

A little dated and can do with a refurb

The staff were very friendly and eager to assist in making our stay as comfortable as possible. Concerns with our room were addressed and rectified in a timely manner. Florasol Hotel isn't a fancy hotel but the rooms and common areas are very clean and easy to navigate. Our room had a very comfortable bed and couch with extra bedding if necessary. The kitchen was stocked with items needed should you decide to do cooking or simply have a little snack and drink. Both the breakfast and dinner provided lots of choices for guests with freshly made coffee selections on demand. The hotels pool was a nice option to sit and lounge on one of the many loungers along with umbrellas with the option to order food or drinks that were brought out to the pool area for you to enjoy by the wonderful restaurant staff. Florasol Residences location was superb with a 2 minute walk to a grocery store, souvenir shops, sightseeing office and rental car facility. It also offers a great selection of restaurants all within walking distance along with a beautiful facility offering pools, snack bar, access to the ocean, and rental of lounge chairs and umbrellas.

The hotel could use updating both in the common areas along with the rooms. The biggest must is to equip the rooms with air conditioning units. We had to keep the bedroom ceiling fan working all night to try to cool the room down as well as keeping the sliding doors open all night. The family room didn't offer a fan so we relied on a breeze by keeping the sliding door open which didn't always give us any respite from the hot humid evenings. The downfall of keeping the sliding doors open is being woken by cars and motorcycles driving by but the worst was being woken from our sleep on multiple occasions by the neighbour who lives in the building yelling at her husband which continued for some time leaving us wide awake and unable to fall back to sleep. Upon check, there was confusion by the staff regarding occupancy which I had emailed directly to the hotel that we would have 3 individuals but they did not make the update on our reservation which then resulted in having to pay additional funds for the 3rd person and as well as not having the couch ready with linens. I would also recommend that the hotel make their final billing more transparent. Upon checkout we were told that we owed additional funds but were not provided a break down of the charges and had to trust that their amount was accurate. We checked in at approximately 1:30 AM and would have appreciated bottles of water in the fridge after a long day of traveling.