B&B Hotel Hamburg-Airport

Może nie wszystko było doskonale, ale doskonale sobie z tym poradzono :) obsługa na duży plus za kulturę i uśmiech. Czasem z trudnych sytuacji wychodzi się obronną ręką, właśnie małymi rzeczami. Lokalizacja super. Cichość czysto, wszystko na miejscu

Hotel was clean. Beds were comfy. Price was good.

The beds were seperate, but were placed right next to each other when we got their. The breakfast selection was small, but the food was fine.

The standout that won me over was the staff at the hotel. Super accommodating and helpful. I had lost luggage via the airlines and the team made sure I was looked after - whether it be supplying me adapters to help me charge my phone (mine was packed with lost luggage), looking out for said luggage as it trickled in slowly after it was found - including two days after I had checked out. Just wonderful people there! Room was good. Bed comfy. Breakfasts were great. Location was perfect to kick off the jetlag before we really started our European adventures.

Vending machine was down but I could get things from the bar instead. Only one lift operational. But managed okay even when the hotel was busy.

Its location close to the airport. The staff were friendly and helpful.

The beds were uncomfortable, the quilts were only just as wide as the bed so very easily ending up on the floor when you turned over. No tea or coffee making facilities in the room even though the website photos show there is.