JAZ Sharm Dreams

The hotel is massive and has lots of entertaining areas, several pools, a bar and the all inclusive package offers flexibility in terms of food and beverage. But mostly the staff were really nice and accommodating. I highly recommend this hotel especially if you are looking for a relaxed and fun holiday with family and friends.

The hotel is located in the heart of Sharm El Sheikh and within walking distance of the beach. The rooms are very spacious, and the food is delicious

there were several disappointing points. The biggest disappointment for us was the room arrangement. We came as a honeymoon couple, but unfortunately, we were given a twin room with two separate beds. Just imagine arriving for your honeymoon and finding two separate beds in your room. There was also no special welcome or small gesture to acknowledge that we were honeymooners. This was very disappointing for us and definitely not the experience we expected on such a special trip. Another problem is that when you need something, it can be difficult to find someone who will take responsibility. For example, I needed a pair of slippers and asked a housekeeper. He told me to go to reception. Reception then told me to go to the concierge. It felt like everyone was passing the responsibility to someone else instead of simply helping us. Finally, especially at dinner time, it can be very difficult to find an empty table and chairs because the restaurant gets extremely crowded.

aqua park

nothing

Good facilities, waterpark was fun, nice resort.

Unfortunately our trip was let down by one of the bar staff and another staff member. Treating me like a "princess" as they put it and making it out like they were giving me a free drink, before demanding I paid for it, they got aggressive when I said I didn't order it and wasn't paying for it. They even said it was a free welcome drink and that a girl like me should be treated etc, it was quite uncomfortable. This happened a few times, so i denied "free" drinks the next time, the staff were again aggressive that i wouldn't accept it, as they wanted to charge me for these pricey drinks. I brought it up with the hotel manager, who was very nice and offered us a free lunch on check out and apologised for their behaviour but I still feel I need to write this, it was very intimidating being treated like this by these staff members and i was always second guessing whether staff were actually being nice to me or had an alterior motive, which wasn't very pleasant and I didn't always feel safe experiencing this.