The St. Regis Mexico City

The restaurant and facilities overall were great! The staff were amazing! I had a fun and relaxing time at this hotel. Definitely recommend staying here.

Nothing. Everything was great and met my expectations overall. amazing hotel, service, staff

Staff were truly excellent. The hotel has a butler service and they were truly ready to get anything I needed at any time. In addition, I got a bad case of travellers diarrhea and they took such good care of me. They had a doctor on call who came and saw me and when she prescribed medications, the concierge got them for me from the pharmacy. They also brought me extra water and kept checking on me. I am truly grateful for the care!

The first room I got, room 505, was not great as the shades didn’t close the entire way. They changed my room and the stay was excellent from then on.

Spacious rooms - excellent location and fantastic service. Worth the price tag

On the main road - so lots of traffic nearby!

Location was in the center of all things wanted to experience, view from room was great.

For $1000 a night I would have expected something free for the customer, their was no appreciation shown just 2 free glasses of wine. No free breakfast, no complimentary tickets for a local show. Nothing every service at this hotel had a huge price attached to it. 24 hour butler service was available but$$$$$$. Beautiful robes and slippers were laid out everyday for our use at the property. I was thinking how nice it would have been if as we checked out ,that as a thank u for staying with us there would have been A gift wrapped robe and slipper set given to us, would have cost them $25.00. And given us a sense of appreciation for spending this money every night. The toilet had a foul smell coming from it. "T h e business center" ,the IT person couldn't get the computer to work?