Novotel Suites Nancy Centre

Helpful, friendly staff. Clean, spacious and great location

The property has convenient parking and was in walking distance to restaurants and a waterfront park. Room was a unique layout. Shower pressure was great.

Air conditioning didn’t function properly.

We were upgraded to a higher room category, and our request for adjoining rooms on a high floor was also fulfilled. The minibar included complimentary water, juice, Coke and protein bars. The bathroom and toilet were separate, with a layout somewhat reminiscent of a yacht cabin. The hotel is located in a quiet, peaceful area by the river, though the neighbourhood felt slightly deserted.

The main problem for us was the amount of dust-collecting fabric in the room: carpet, heavy curtains, a room-divider curtain and the fabric upholstery of the sofa. My husband is allergic to dust mites and could hardly breathe because of all those things. The mattress protector felt almost like plastic and made the bed uncomfortably hot. The hotel has a very small car parking, probably only around ten spaces (not sure), which is not clearly stated. A parking space cannot be reserved simply by adding a comment to the booking; you need either to call the hotel or contact them directly by email. We only found this out after arriving, as we were unable to check email while travelling. As a result, we had to park on a nearby street.

Very comfortable to reach by car. The area is a stylish modern part of town with great architecture around along a canal. Also 15 min walk to the old town. The room was beautiful and big

I just can’t get my head around the toilet and bathroom: they are made of plastic and very tiny like the ones you would find in a boat or a caravan. Why?? They were efficient though