Maximilian

Lovely location. Air conditioning. Super stylish room.

I wish it had a washing machine for guest use. The breakfast was basic.

I liked the location and that there is a coffee machine inside the room. Also the mattress of the bed was quite good.

The staff was super rude. Had to go to Maximilian cafe to check in and we were 20min before the check-in time with a baby on my arms. They didn't want to even talk to me because it was before the check in time although I was only asking to tell me where is the room so we can also carry from the car pur luggage. Eventually one guy just gave me the key and told me where the room is. Super unprofessional and they destroy the customer service for no reason since the room was obviously available and ready. Also the set up with the bathroom is really bad but for one night is ok. Also there is no fringe.

It was clean and convenient, the staff was very friendly and polite.

There was an odd smell in our room so we were moved to the room next to it. Issue was solved very quickly. Our extended family got a much nicer room in the newer part, which caused a bit of envy, but all in all we had a great time!

This is not a hotel. We asked via email before if we could leave bags before check-in time and they said yes. When we got there, it’s a restaurant; not a hotel. Staff were very unwelcoming and rude. Said we could leave bags in the restaurant. It was not a locked room. Anyone would have been able to take the bags. I came back at 2:30 pm and waited until 3:00 pm and asked again. They knew I was there but wouldn’t speak to me. At 3:10 pm I asked again if I could check in and they said no, so I held up my watch to show them it was time. The server then opened the book and gave me key card, pointed to direction of the street the room was in. It was a five minute walk away. The room itself was fine, but the check-in and unwelcome attitude was the worst I’ve ever encountered.